returns

As an innovative, long-lasting lifestyle brand for the whole family, Lassig has high standards of responsibility and sustainability - in the selection of materials and production.
If a product you have purchased at Lassig Onlineshop does not correspond to the usual Lassig quality standards, please contact our Customer Service by e-mail at info@lassigusa.com or 530-809-1699. We are here to help you.


Lassig offers a 30-day return policy to exchange or receive a full refund, less the cost of shipping.

The following items cannot be returned or exchanged:

> Items without receipt or proof of purchase
> Items purchased on sale
> Items not purchased on Lassigusa.com (purchases made at one of our retailers, must be returned to them directly)
> Used items, without all tags and/or packaging attached


To Return or Exchange an item, please complete the form